The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
“The room was impeccably clean, making me feel comfortable and at home immediately.” view full review
Relaxing Spa!
“The spa services were excellent; the massage therapy left me feeling rejuvenated and completely stress-free.” view full review
Great Shower Pressure
“The shower had excellent pressure, making every morning refreshing and invigorating.” view full review
Well-equipped Kitchen
“The kitchen was fully equipped with modern appliances, allowing me to prepare my meals effortlessly.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Canoeing
Golf course
Yoga class
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's pool
Water slides
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Beauty treatment
Massage
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Jalan Raya Nusa Dua Selatan,
Nusa Dua (Bali),
Indonesia,
Bali
Map view
Jalan Raya Nusa Dua Selatan,
Nusa Dua (Bali),
Indonesia,
Bali
City landmarks
Jalan Gunung Payung
2.1
km
Jalan Pantai Mengiat
2.7
km
Pagoda
Geger Temple
1.4
km
Beach
Gala's Beach
1.4
km
beach
680 m
Jl. Pantai Pandawa
Pandawa Beach
3.7
km
Beach
The Ritz-Carlton Beach
800 m
Pura Karang Bona
1.1
km
Beach
Nusa Dua Beach
1.2
km
Beach
Sawangan Beach
1.2
km
Nikko beach
1.2
km
Beach
Hilton Beachside
1.2
km
Pura Geger Beach
1.4
km
Gala Viewpoint
1.4
km
Pura Gegar
1.4
km
Bali paragliding
1.5
km
Kawasan Wisata
Bali National Golf Resort
2.4
km
Spa Centre
The Bale Spa & Wellness Center
1.8
km
Beach
Pantai Gunung Payung
2.2
km
Beach
Gegar Beach
4.8
km
Nearby
Beach
Nusa Dua Beach
540 m
Restaurants
Izakaya by OKU
610 m
Jl. Raya Nusa Dua Selatan The Apurva Kempinski Bali
Koral Restaurant
600 m
Jl. Raya Nusa Dua Selatan The Apurva Kempinski Bali
Senses Restaurant
680 m
Jl. Raya Nusa Dua Selatan Lot No. #3 The Ritz-Carlton
Rose Hill Restaurant
440 m
88X Jalan Nusa Dua Selatan Sawangan
The Beach Grill
800 m
Jl. Raya Nusa Dua Selatan Lot #3
Paon Bali Resto and Bar
800 m
Jl. Raya Nusa Dua Selatan Hilton Bali Resort
Grain
880 m
Jl. Raya Nusa Dua Selatan Hilton Bali Resort
The Shore Restaurant and Bar
1.2
km
Jl. Raya Nusa Dua Selatan Hilton Bali Resort
Crystal Blue Ocean Grill
880 m
Jl. Pura Barong-Barong Samabe Bali Suites & Villas
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
beautiful view
professional staff
limited food options
chaotic service
7.6/10
Very good
Rooms
8.1
Location
7.1
Service
7.5
Dining
7.8
Guest reviews
7.6/10
based on 12 reviews
9.3
9.3/10 based on 1994 reviews
Trevor
United Kingdom,
April
2024
7.6/10
The hotel offers stunning room design, with comfortable beds and exceptionally clean modern bathrooms. Despite a slightly dark ambiance, facing the swimming pool instead of an ocean-court room, the rooms were clean with garden and partial ocean views.
Rooms
8.0
The room design is stunning, the bed is comfortable, and the bathroom is exceptionally clean with a spacious, modern shower. However, the ambiance is a bit dark.
Service
7.0
The service for booking the hotel SPA and restaurant was efficient.
Location
8.0
The location is good for a resort setting, with the advantage of not being overcrowded during peak hours and ensuring a peaceful environment for both kids' and adults' activities around the pool area.
Dining
7.0
The dining experience was good overall with many options available, although it was slightly disappointing considering the prices charged.
Facilities
8.0
The facilities met expectations, providing a range of amenities for guests to enjoy.
Brian
United Kingdom,
March
2024
8.2/10
The hotel boasts private pool rooms with outdoor kitchens, situated close to the beach. Despite a delay in room readiness at check-in, the rooms provide a pleasant stay. Service is professional and efficient, with helpful and friendly staff. The location offers easy beach access but lacks nearby dining options. Dining options range from average to exceptional, and the facilities enhance the overall experience.
Rooms
8.0
The rooms feature private pools and outdoor kitchens, making them unique and comfortable.
Service
9.0
The staff is attentive, professional, and quick to assist with any needs.
Location
7.0
The hotel's proximity to the beach is excellent, ensuring a relaxing stay, but dining choices outside the property are limited.
Dining
8.0
Dining options vary from average to outstanding, catering to different tastes and preferences.
Facilities
9.0
The facilities are well-maintained and enhance the overall guest experience.
John
United States,
January
2024
7.4/10
The hotel offers clean and perfect rooms with extra-large double beds, but the suite rooms feel a bit narrow due to recent upgrades. The service can be a bit pushy at times, especially towards Western guests, with incidents like luggage being mishandled. The location is a bit isolated from small shops and restaurants, creating waiting lists at times, though the dining options are varied and impressive. The facilities are modern and well-maintained, catering to various guest needs.
Rooms
8.0
The rooms were clean and perfect, with the extra-large double bed providing comfort.
Service
5.0
The service, from the lobby to room amenities, tended to be more attentive to Western customers, leading to slight disappointment.
Location
6.0
The hotel's location, while offering great dining options like Oku Restaurant, feels a bit far from external amenities, creating rush hour congestion.
Dining
9.0
The dining experience, particularly at Italian products, was amazing with plenty of options available, despite occasional issues during peak times.
Facilities
9.0
The hotel boasts modern and impressive facilities that cater well to guests' needs.
Jonathan
United Kingdom,
January
2024
7.4/10
The hotel is at the edge of Nusa Dua, making it challenging to find food nearby but offers free opportunities for canoeing and paddle boarding. The rooms are clean, and the staff are incredibly hospitable, although the dining experience may not meet all expectations. Despite some location challenges, it's still a great place to stay for beach lovers.
Rooms
8.0
The rooms were clean and well-maintained, providing a comfortable stay.
Service
9.0
The staff were all helpful and friendly, making my stay out of this world.
Location
6.0
The hotel's location is close to the beach but lacks nearby food options and sightseeing places, which might not suit everyone's preferences.
Dining
7.0
The dining experience had its ups and downs, with some dishes not meeting expectations.
Facilities
7.0
The hotel offers facilities like a homemade pizza restaurant, catering in favor of Southeast Asian tastes.
Hugh
United States,
November
2023
8.8/10
Waking up to stunning sunsets from my room with windows facing the beach was a magical experience. The hotel provided all the essentials, including razors and body lotion, which was a nice touch. The room with the extra-large double bed was incredibly cozy and perfect for a relaxing stay.
Rooms
9.0
The room was fantastic with beach-facing windows, and the bed was extra-large and very comfortable. Everything I needed was available right there.
Service
9.0
The service was impeccable, from the friendly staff to the attention to detail in cleaning. The staff even made sure to use separate lifts for cleaning stuff and guests' use, ensuring a high level of cleanliness.
Location
8.0
Although the location was a bit far from the elevator, making me a bit tired going back and forth, the hotel's proximity to the main area without the noise was a big plus. Close to the kids zone and lobby area.
Dining
9.0
The dining experience was extraordinary, with a wide variety of dishes catering to everyone's taste. The hotel's effort to serve guests even at peak capacity was noticeable. A great place for food enthusiasts.
Facilities
9.0
The hotel offers a great range of facilities, including room service, car hire, housekeeping, laundry, and tours/ticket assistance. Everything you may need is available.
Lawrence
United Kingdom,
August
2023
7.6/10
I had a mixed experience at this hotel. The rooms were very clean, comfortable, and nicely appointed, thanks to the recent upgrades in neighboring rooms. The view from my room was quite nice. However, the chaos situation with staff handling everything and the limited food options nearby were a bit of a downside.
Rooms
8.0
My room was spotless, cozy, and had a lovely view.
Service
7.0
The staff members were incredibly helpful and maintained a high level of professionalism despite the chaos in handling various services. However, having staff attend to everything caused a bit of disarray.
Location
7.0
While the location was perfect and the staff were exceptional, the limited food options nearby and the waiting list for some services made it a bit inconvenient.
Dining
8.0
The dining experience was extraordinary with a wide variety of delicious options available. However, it seemed like they were struggling to keep up with the number of guests.
Facilities
8.0
The hotel's facilities were top-notch, offering a luxurious and peaceful environment. Despite the small setbacks, my stay was quite comfortable.
beautiful view
limited food options
James
United Kingdom,
July
2023
8.2/10
The hotel offers clean and comfortable rooms with delicious and varied food in the restaurants, beautiful views, and a wonderful hotel layout. The service is very good, providing clean rooms and excellent service. However, there are surprising aspects to the service for Bali. The location, right by the beach, is excellent, but it may be far from the city and somewhat isolated. The dining experience is extraordinary, featuring countless dishes with something for everyone. The facilities are great, with various amenities offered.
Rooms
9.0
My room had two single beds, which was great. The room was clean and well-maintained, and the view from the room was beautiful. The hotel's arrangement added to the overall wonderful experience.
Service
8.0
The service was extremely polite, friendly, and attentive. I enjoyed the room service, housekeeping, and other services provided. However, it was surprising to see cleaning staff using the same lifts as guests, which was a bit unexpected for Bali standards.
Location
7.0
The hotel is conveniently located right by the beach, offering a stunning view. However, it may be a bit far from the city and isolated from other shops and restaurants outside the property.
Dining
8.0
The dining experience was quite good, with a focus on Southeast Asian tastes and a variety of warm food and sushi options. The self-service aspect may not be for everyone, but the countless dishes and options available made it extraordinary.
Facilities
9.0
The facilities at the hotel were well-appointed, offering a range of amenities that added to the overall experience.
Charles
United Kingdom,
July
2023
7.2/10
The hotel is located at the edge of Nusa Dua, making it a bit hard to find food nearby and requiring a taxi to go anywhere. The rooms, particularly with the 'extra-large double bed' facing the sea, are nice despite a slightly dark ambiance, but cleanliness could be improved. The service is a mix of very professional and fast assistance, with some less polite interactions regarding food payment. Dining offers plenty of options mostly favoring Southeast Asian tastes, but limited choices for warm food or sushi during specific hours.
Rooms
7.0
The room with the 'extra-large double bed' facing the sea is nice, although the ambiance is a bit dark and cleanliness could be better.
Service
7.0
The staff are a mix of very professional and fast in assisting, but some interactions regarding food payment were not too polite.
Location
6.0
The hotel is quite out of the way in Nusa Dua, a bit far from small shops and restaurants, but offers beach service.
Dining
8.0
Dining options are plenty and mostly cater to Southeast Asian tastes, with limited warm food and sushi choices during specific hours.
Facilities
8.0
The facilities provide among the best homemade pastries with some areas under construction after the earthquake.
Rowland
United Kingdom,
May
2023
8.0/10
The hotel offers lovely and clean rooms with a beautiful view of the swimming pool and ocean. However, they can be a bit far from the main building. The service by the staff, especially Eddie, is super nice and accommodating. The location is fantastic, close to the main area but not noisy. The dining experience could be improved, not quite reaching the standard of a 5-star hotel. The facilities are well-maintained and enjoyable.
Rooms
8.0
I especially loved how they placed the bath tub overlooking to the swimming pool and ocean.
Service
9.0
The staff, especially Eddie, was very accommodating.
Location
9.0
The location is fantastic, close to the main area but not noisy.
Dining
6.0
The dining experience was not as great as expected with the price that was charged.
Facilities
8.0
The facilities are well-maintained and enjoyable.
Shawn
United States,
April
2023
8.0/10
The hotel offers a stunning design with comfortable and clean rooms, but the service tends to favor Western guests over Asian customers. The location is superb, though quite isolated in Nusa Dua, and the dining options are amazing. The Pala Restaurant is still under renovation.
Rooms
9.0
The rooms are stunning design-wise, with comfortable beds and exceptionally clean spacious bathrooms fitted with a large shower head. Suite rooms with beach-facing windows offer breathtaking sunset views.
Service
6.0
I noticed that the service tended to prioritize Western customers, which was a bit disappointing considering we are all customers of the Kempinski brand. Staff using the same elevators as guests with cleaning supplies and laundry was not ideal. Additionally, being repeatedly asked about payment methods for food felt a bit intrusive.
Location
8.0
The hotel's location is superb, but quite far from the elevator, making multiple trips to the room tiresome. The area is breathtaking but somewhat isolated in Nusa Dua. The ongoing renovation at the Pala Restaurant was noticeable.
Dining
9.0
The dining experience was amazing with a variety of options, but the restaurant under renovation affected the overall experience positively. I found the local fish dishes to be delicious.
Facilities
8.0
The facilities were modern and convenient, with a focus on safety health protocols.
Ronald
United Kingdom,
April
2023
6.8/10
The hotel offers lovely and clean rooms with a unique bath tub overlooking the swimming pool and ocean. The service was friendly but lacked quick problem-solving and attention to detail. The location is a bit isolated but near the beach. The dining experience was good with a variety of food but not exceptional. The facilities are satisfactory overall.
Rooms
7.0
The room was clean and lovely, with a strange smell after one night.
Service
6.0
The staff were friendly but could improve in solving problems promptly and cleanliness.
Location
6.0
The hotel is a bit isolated but conveniently close to the beach.
Dining
7.0
The dining options were good with a variety but not outstanding for the price.
Facilities
8.0
The hotel offers standard facilities for a comfortable stay.
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